Terms of use - AstraFestum
Acceptance of Terms
By using AstraFestum's services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.
Service Description
AstraFestum provides event planning and management services. We reserve the right to modify or discontinue any services at our sole discretion without prior notice.
User Responsibilities
As a client, you are responsible for providing accurate information and ensuring timely communication with AstraFestum to facilitate the smooth execution of your event.
Payment Terms
All services must be paid in full as outlined in the invoice prior to the event. Failure to make timely payments may result in cancellation of services without refund.
Cancellation and Refunds
Cancellations must be made in writing. Refund eligibility depends on the timing of the cancellation, as specified in our cancellation policy. Certain fees may be non-refundable.
Limitation of Liability
AstraFestum is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific service in question.
Force Majeure
AstraFestum is not responsible for delays or failures in service delivery caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or pandemics.
Intellectual Property
All content on AstraFestum's website, including text, images, and logos, is the intellectual property of AstraFestum and is protected by copyright laws. Unauthorized use of this content is prohibited.
Client Obligations
Clients must comply with all laws and regulations applicable to their events. AstraFestum is not responsible for obtaining necessary permits or approvals unless explicitly stated in the service agreement.
Third-Party Vendors
AstraFestum may recommend or engage third-party vendors for event services. We are not responsible for the actions, performance, or products of these vendors.
Indemnification
You agree to indemnify and hold harmless AstraFestum from any claims, damages, or liabilities arising out of your use of our services, your breach of these Terms, or your event activities.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which AstraFestum operates. Any disputes will be resolved under local law.
Dispute Resolution
In the event of any dispute arising from these Terms or the services provided, the parties agree to first attempt resolution through good-faith negotiations before pursuing legal action.
Termination of Service
AstraFestum reserves the right to terminate or suspend services for any client who violates these Terms or engages in unlawful or unethical conduct related to their event.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at [email protected]. We are here to ensure clarity and transparency in our service agreements.